Design Director (Digital)
We’re looking for an inspirational leader with exceptional knowledge in human-centered and digital design processes to join our Veryday New York team in a full time capacity. In this job you’ll participate in ever-changing projects for our clients worldwide – in industries that range from healthcare and education to finance and consumer electronics. With connected health as the main focus area of our New York office, experience or an interest in healthcare design is a definite plus.
At Veryday, you’ll join a passionate group of individuals that work together to bring an engaged perspective to our three main disciplines: people insight, design impact and business innovation. Our interdisciplinary teams work across UX/CX interaction and design, service design and visual design, and numerous business areas. We offer a highly creative, caring work environment and really love what we do.
What you’ll do as a Design Director at Veryday:
As Design Director, you’ll be the visionary owner that interfaces with clients, designers and development teams. You’ll bring a depth of experience and practical expertise in service design and user experience to guide creative and strategic direction on new tasks in both the physical and digital space. In this leadership role, you’ll set methodologies and align client needs with teams curated around envisioned solutions. From beginning to completion of each program, you’ll manage internal teams and ensure that timelines and budgets remain on target. You’ll foster an energetic and supportive atmosphere that raises the bar for all individuals under your direction, and be instrumental in furthering business development and overall organizational goals.
Key areas of responsibility for your role will be to:
Head programs in accordance with relevant internal standard operating procedures.
Coordinate project resources and communicate goals, deliverables, schedules and details of value to project members. Lead start-up and post-delivery meetings.
Lead, manage and mentor teams
Collaboratively define program scope and deliverables. Ensure that teams deliver accurate and qualitative solutions according to design briefs and specifications. Ensure that teams are aware of, and consider, sustainable solutions in cooperation with our clients. Motivate and engage each individual and team.
Strategically partner with clients
Partner with clients to better understand their goals and metrics of success. Serve as key client contact throughout programs to ensure client needs are being met.
Support Veryday’s business development and communication teams
Collaborate with our business development team to manage and extend client relationships and create new business. Plan and quote new projects. Educate internally and externally. Share knowledge and experience with in-house teams. Participate in conferences and events.
Skills, competencies and characteristics you’ll bring to your role as Design Director:
- Proven, impeccable history of managing and directing interdisciplinary teams on complex multi-location programs.
- Deep understanding of design processes, digital development, and brand strategy.
- Excel at coordinating deliverables, schedules, resources and teams, and managing internal and external performance expectations.
- Fluent in English with excellent written and oral communication; additional languages spoken considered a plus.
- Strong interpersonal, relationship-building and negotiation skills.
- 7 to 10 years of professional experience in a design or strategy consultancy.
- 5+ years of program leadership experience.
- A bachelor’s or master’s degree a design discipline.
PLEASE NOTE: Candidates must include portfolio with application. Those who do not will not automatically forfeit candidacy.
Our office is located in Manhattan but our reach is global. You’ll work with a dynamic mix of people from around the world and may take an occasional trip to our exceptional headquarters in Stockholm.
Our work is intense and demanding – yet extremely rewarding and we value and appreciate our teams.
Occasional domestic and international travel will be required for research activities and client meetings.
Very competitive benefits and compensation package.